:root{--bg-main:#0a0a0a;--bg-card:#171717b3;--bg-card-hover:#262626cc;--border-color:#8dc63f26;--border-color-glow:#8dc63f4d;--text-main:#f3f4f6;--text-muted:#9ca3af;--text-dark:#111827;--color-primary:#8dc63f;--color-primary-glow:#8dc63f33;--color-secondary:#a3e635;--color-accent:#f59e0b;--color-success:#10b981;--color-warning:#f59e0b;--color-danger:#ef4444;--card-bg-solid:#171717;--input-bg:#26262699;--table-header-bg:#262626cc;--table-border:#ffffff0d;--radius-lg:16px;--radius-md:10px;--radius-sm:6px;--shadow-glow:0 0 25px #8dc63f26;--shadow-card:0 8px 32px 0 #00000080;--font-sans:"Outfit", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;--sidebar-width:260px}*{box-sizing:border-box;margin:0;padding:0}html,body{background-color:var(--bg-main);width:100%;height:100%;color:var(--text-main);font-family:var(--font-sans);-webkit-font-smoothing:antialiased;overflow-x:hidden}.card{background:var(--bg-card);-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px);border:1px solid var(--border-color);border-radius:var(--radius-lg);box-shadow:var(--shadow-card);transition:border-color .3s}.card:hover{border-color:var(--border-color-glow)}.btn{font-family:var(--font-sans);border-radius:var(--radius-md);cursor:pointer;border:1px solid #0000;justify-content:center;align-items:center;gap:8px;padding:10px 18px;font-size:.9rem;font-weight:600;transition:all .2s;display:inline-flex}.btn-primary{background:var(--color-primary);color:var(--text-dark);box-shadow:0 4px 12px #8dc63f33}.btn-primary:hover{filter:brightness(1.1);transform:translateY(-1px);box-shadow:0 6px 18px #8dc63f66}.btn-secondary{background:var(--input-bg);color:var(--text-main);border-color:var(--border-color)}.btn-secondary:hover{background:var(--bg-card-hover);border-color:var(--border-color-glow)}.form-control{background:var(--input-bg);border:1px solid var(--border-color);border-radius:var(--radius-md);color:var(--text-main);font-family:var(--font-sans);outline:none;width:100%;padding:10px 12px;font-size:.9rem;transition:all .2s}.form-control:focus{border-color:var(--color-primary);box-shadow:0 0 0 3px #8dc63f26}.app-layout{height:100vh;display:flex;overflow:hidden}.sidebar{width:var(--sidebar-width);background:var(--card-bg-solid);border-right:1px solid var(--border-color);z-index:50;flex-direction:column;padding:20px 0;transition:transform .3s;display:flex}.mobile-header{background:var(--card-bg-solid);border-bottom:1px solid var(--border-color);z-index:40;justify-content:space-between;align-items:center;padding:15px 20px;display:none}.sidebar-logo{border-bottom:1px solid var(--border-color);margin-bottom:20px;padding:0 20px 20px}.sidebar-logo img{object-fit:contain;height:40px}.nav-menu{flex-direction:column;flex:1;gap:4px;padding:0 12px;display:flex}.nav-item{border-radius:var(--radius-md);color:var(--text-muted);align-items:center;gap:12px;padding:12px 16px;font-weight:500;text-decoration:none;transition:all .2s;display:flex}.nav-item:hover{background:var(--input-bg);color:var(--text-main)}.nav-item.active{background:var(--color-primary-glow);color:var(--color-primary);border-left:3px solid var(--color-primary)}.main-content{background:radial-gradient(circle at 100% 0,#8dc63f0d,#0000 40%);flex-direction:column;flex:1;padding:24px;display:flex;overflow-y:auto}.page-header{margin-bottom:24px}.page-header h1{color:var(--text-main);font-size:1.8rem;font-weight:700}.page-header p{color:var(--text-muted);margin-top:4px;font-size:.95rem}.clean-table{border-collapse:collapse;width:100%}.clean-table th{text-align:left;background:var(--table-header-bg);border-bottom:1px solid var(--border-color);color:var(--text-muted);text-transform:uppercase;padding:12px;font-size:.8rem;font-weight:500}.clean-table td{border-bottom:1px solid var(--table-border);padding:12px;font-size:.9rem}.badge{border-radius:4px;padding:4px 8px;font-size:.75rem;font-weight:600}.badge-success{color:var(--color-success);background:#10b98126}.badge-primary{background:var(--color-primary-glow);color:var(--color-primary)}.modal-overlay{-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);z-index:1000;background:#000000b3;justify-content:center;align-items:center;display:flex;position:fixed;inset:0}.modal-container{background:var(--card-bg-solid);border:1px solid var(--border-color);border-radius:var(--radius-lg);width:100%;max-width:480px;box-shadow:var(--shadow-card);animation:.3s ease-out modal-pop}@keyframes modal-pop{0%{opacity:0;transform:scale(.95)translateY(10px)}to{opacity:1;transform:scale(1)translateY(0)}}.modal-header{border-bottom:1px solid var(--border-color);justify-content:space-between;align-items:center;padding:20px 24px;display:flex}.modal-header h2{color:var(--text-main);margin:0;font-size:1.25rem}.modal-body{flex-direction:column;gap:16px;padding:24px;display:flex}.modal-footer{border-top:1px solid var(--border-color);justify-content:flex-end;gap:12px;padding:16px 24px;display:flex}.form-group{flex-direction:column;gap:6px;display:flex}.form-group label{color:var(--text-muted);font-size:.85rem;font-weight:500}@media (width<=768px){.app-layout{flex-direction:column}.mobile-header{display:flex}.sidebar{height:100vh;position:fixed;top:0;left:0;transform:translate(-100%)}.sidebar.open{transform:translate(0);box-shadow:10px 0 30px #000c}.main-content{padding:16px}.page-header h1{font-size:1.5rem}.modal-container{max-width:98%!important;margin:4px!important}.modal-body{padding:16px!important}.card{padding:14px!important}.grid-responsive{grid-template-columns:1fr!important}.flex-responsive{flex-direction:column!important;align-items:stretch!important}.grid-main-layout,.grid-two-equal,.grid-three-cols{grid-template-columns:1fr!important;gap:16px!important}.mobile-svg-tabs{gap:6px;width:100%;margin-bottom:12px;display:flex!important}.svg-view-container{display:none!important}.svg-view-container.active-mobile{display:flex!important}}@media (width>=769px){.btn-close-mobile{display:none!important}}.grid-main-layout{grid-template-columns:1.2fr .8fr;align-items:start;gap:24px;display:grid}.grid-two-equal{grid-template-columns:1fr 1fr;gap:20px;display:grid}.grid-three-cols{grid-template-columns:repeat(3,1fr);gap:20px;display:grid}.table-responsive{-webkit-overflow-scrolling:touch;width:100%;margin-bottom:1rem;overflow-x:auto}.mobile-svg-tabs{display:none}.agents-grid{grid-template-columns:repeat(auto-fill,minmax(220px,1fr));gap:16px;margin-bottom:24px;display:grid}.agent-card{background:var(--bg-card);border:1px solid var(--border-color);border-radius:var(--radius-lg);cursor:pointer;text-align:left;flex-direction:column;gap:8px;padding:20px;transition:all .3s cubic-bezier(.4,0,.2,1);display:flex;position:relative;overflow:hidden}.agent-card:hover{border-color:var(--color-primary-glow);transform:translateY(-2px);box-shadow:0 0 15px #8dc63f26}.agent-card.active{background:var(--color-primary-glow);border-color:var(--color-primary);box-shadow:0 0 20px #8dc63f40}.agent-status-indicator{border-radius:50%;width:8px;height:8px;margin-right:6px;display:inline-block}.agent-status-online{background-color:var(--color-success);box-shadow:0 0 8px var(--color-success)}.agent-status-online.pulse{animation:2s infinite alternate agent-glow}@keyframes agent-glow{0%{opacity:.8;transform:scale(.9)}to{opacity:1;box-shadow:0 0 12px var(--color-success);transform:scale(1.2)}}.chat-terminal-container{border:1px solid var(--border-color);border-radius:var(--radius-lg);box-shadow:var(--shadow-card);background:#070707;flex-direction:column;height:520px;display:flex;overflow:hidden}.chat-terminal-header{border-bottom:1px solid var(--border-color);background:#121212;justify-content:space-between;align-items:center;padding:12px 20px;display:flex}.chat-terminal-title{color:var(--color-primary);align-items:center;gap:8px;font-family:monospace;font-size:.9rem;display:flex}.chat-terminal-body{background:radial-gradient(circle at bottom,#8dc63f08,#0000 70%);flex-direction:column;flex:1;gap:16px;padding:20px;display:flex;overflow-y:auto}.chat-bubble{border-radius:var(--radius-md);word-break:break-word;max-width:80%;padding:12px 16px;font-size:.9rem;line-height:1.4}.chat-bubble-agent{border:1px solid var(--border-color);color:var(--text-main);background:#171717cc;border-top-left-radius:2px;align-self:flex-start}.chat-bubble-user{background:var(--color-primary-glow);border:1px solid var(--color-primary);color:var(--text-main);border-top-right-radius:2px;align-self:flex-end}.chat-terminal-footer{border-top:1px solid var(--border-color);background:#0c0c0c;padding:16px}.chat-terminal-input-group{gap:10px;display:flex}.quick-actions-bar{flex-wrap:wrap;gap:8px;margin-bottom:12px;display:flex}.quick-action-pill{color:var(--text-muted);cursor:pointer;background:#ffffff08;border:1px solid #ffffff14;border-radius:20px;padding:6px 12px;font-size:.75rem;transition:all .2s}.quick-action-pill:hover{background:var(--color-primary-glow);border-color:var(--color-primary);color:var(--color-primary)}.kpis-grid{grid-template-columns:repeat(4,1fr);gap:20px;margin-bottom:24px;display:grid}@media (width<=992px){.kpis-grid{grid-template-columns:1fr 1fr;gap:16px}}@media (width<=550px){.kpis-grid{grid-template-columns:1fr}}.omnichannel-container{gap:20px;height:400px;display:flex}.inbox-list{border-right:1px solid var(--border-color);width:300px;padding-right:20px;overflow-y:auto}.chat-area{flex-direction:column;flex:1;display:flex}@media (width<=768px){.omnichannel-container{flex-direction:column;height:auto}.inbox-list{border-bottom:1px solid var(--border-color);max-height:180px;padding-bottom:16px;border-right:none!important;width:100%!important;padding-right:0!important}.chat-area{height:350px;margin-top:10px}}.lead-row{background:var(--input-bg);border:1px solid var(--border-color);border-radius:var(--radius-md);justify-content:space-between;align-items:center;gap:12px;padding:16px;display:flex}@media (width<=600px){.lead-row{flex-direction:column;align-items:flex-start;gap:10px}.lead-row>div{width:100%;text-align:left!important}}